Login & Referral FAQ

What do I need to do to Register?"Hungama Games supportsregistration via PayTM registered Phone number.

  • If you an existing user of Hungama, you can directly login with the same credentials as Hungama
  • One can Registervia phone number (and OTP verification) on Hungama Games.
  • One can also tap on 'Continue as a Guest' to access limited access of the platform."

Where do I put my referral code?

"If you have a referral link, it will automatically detect the referral code. If not then you can enter the Referral code during your registration process, where 'Referral code' has been hyperlinked."

I am trying to sign up but do not have a referral code. Where can I get it from?

Your friend or contact who has already signed up on the Hungama Games app can share a referral code with you. If you do not have a referral code, you can still proceed and sign up.

Do I need to agree to the terms of service, privacy policy to sign up?

Yes, you must agree to all terms of service and privacy policy as a first-time user or even as a Guest user every time.

Why do I need to agree to the terms of service, privacy policy to log in?

A new user must agree/abide to the terms and conditions and privacy policy laid down by Hungama Games. These lay the boundaries, rules and conditions within which a user can play and earn money on Hungama Games.

Can I withdraw the bonus cash I get after signing up?

No, the bonus cash can be partly used as entry fees for entering various game formats in Hungama Games.

How much bonus cash I get when I use a referral code while logging in?

You get Rs 50 as bonus cash.

What will my referred contacts/friends get when I refer them?

Upon signing up with your referral code, your friend will get Rs 50 as bonus cash.

I am under 18 years of age. Am I not allowed to log in and play on Hungama Games?

No, only people who are above 18 years of age with a sound mind are allowed to play on Hungama Games.

Why do I need to agree to the age-related terms?

The age-related criteria are to determine the eligibility of a new player. You will be eligible to join and can sign up only if you are above 18 years of age.

What happens if I am under 18 years of age and still agree to the terms and log in?

You will be required to submit your KYC documents once you start winning and try to withdraw the winning amount. Your age and state related details will be verified from these documents. In case you are below 18 years of age, you will be not be able to withdraw anything you win.

I belong to restricted state. Am I not allowed to log in and play on Hungama Games?

No, as part of our terms and conditions, we cannot allow players from these states to play real-money Gaming on Hungama Games. However, players can still play the practice games & coin games.

Why do I need to agree to the state related terms?

This is to determine the eligibility of the new player. You are only eligible if you don’t belong to the given set of states.

What happens if I belong to any of the restricted states and still agree to the terms and log in?

You will be required to submit your KYC documents once you start winning and try to withdraw the winning amount. Your state related details will be verified from these documents. In case you belong to the restricted states, you will not be able to withdraw anything from the app.

When do I get my Registration Bonus?

As soon as you complete your sign up with our referral link, you receive your referral bonus. If you have signed-up via manually entering your referral code, you will instantly get the referral bonus after verification of the code.

I am not getting my OTP on my phone. What should I do?

You can try the 'Resend OTP' button and wait for a minute to get the OTP.

My phone number is right but why are you not letting me enter it for Registration?

Please reach out to us on Hungama Games Support section in the Hamburger menu so that we can understand the situation in a better way to help you asap.

After submitting my number, the screen is static. not going ahead. What to do?

Please reach out to us on Hungama Games Support section in the Hamburger menu so that we can understand the situation in a better way to help you asap.

Can I skip the Profile section? Will it affect my signup bonus?

Skipping the Profile section won't affect your signup bonus. However, we suggest you fill it as it helps in completing your profile information.

Can I add my name later?

Yes, you can add your name later via the profile section in Hungama Games.

Can I put any picture as my profile picture?

No, you can choose any avatar provided as your profile picture.

Can I put any name as my nickname?

Yes, you can put any nickname as your profile picture.

How do I find my OTP from Hungama Games in my SMS?

All SMS from Hungama Games are sent via the Hungama Games SMS template. You can search it with the name and you will find it easily.

Whom can I share with?

You can share the app link with all your friends and connects on social media. You can share via WhatsApp, Facebook, Instagram, Twitter, Sharechat, Gmail and SMS.

How to earn more coins?

By playing more and more coin games and share your referral code with your contacts.

How can I refer to someone?

You can refer someone by sharing your referral linkwith them via social media apps from Hungama Games sharing card.

What will my friend/contact have to do for me to get the bonus cash via referrals?

Your friend will have to sign up on Hungama Games either with your referral link during registration.

How much will I get for referring to my friend?

You get Rs10.00 cash for sharing.

Will I be able to withdraw the bonus cash?

No, the bonus cash can be used as entry fees for entering various game formats in Hungama Games.

What is the maximum number of people I can refer?

You can refer as many friends and contacts you want to. There is no limit for this.

Can I refer to people I don’t know on Hungama Games?

Yes, you can share the referral link with them on various channels - mail, WhatsApp, Facebook etc.

What if people I refer to uninstall the app after signing up?

You still get your referral rewards even if the referral users uninstall the app later.

Do my referrals need to start playing on Hungama Gamesfor the referral bonus cash to start reflecting in my account?

No, you get your referral bonus after the referral user signs up.

How many coins have I got till now?

You can see the total coins earned by Clicking on Coin Wallet in the header on your home screen and then on View transaction History below Total Coin Balance

My friends clicked but I did not get the referral rewards?

Please reach out to us at support@hungamagames.com so that we can understand the situation in a better way to help you asap.

I shared the link but I did not get the referral rewards. How do I know if I got it?

Please reach out to us at support@hungamagames.com so that we can understand the situation in a better way to help you asap. You can go to your Wallet section and click on View transaction History below Total Cash & Coin Balance to see the source of all cash & coins earned by you.

My friend signed up but I did not get the referral bonus. How?

Please reach out to us at support@hungamagames.com with the exact query so that we can understand the situation in a better way to help you asap.

How can I reach the top of the Global leaderboard?

Please make sure that you play various real money game formats of Hungama Games with as many people as possible. If the number of wins is more than the other players you can reach the top of Global leaderboard

My coins are finished. How do I play now?

You can login to play Practice games every day so that you claim your Daily streak bonus. You can earn free coins by sharing your referral code with your friends and family.

How to start sharing from the Hungama Games?

You can start sharing by going to the ‘Refer & Earn’ section from the Home screen & Profile and start sharing via WhatsApp, Telegram, Facebook or any other sharing option. You can also copy the Referral link & share it via SMS with your contacts.

Can I share my referral code with multiple friends?

Yes

What if a friend I referred to Hungama Games refers to another friend? Will I get any reward/token for his referral as well?

No

How can I register a complaint on Hungama Games for my coins missing?

Please reach out to us at support@hungamagames.com so that we can understand the situation in a better way to help you asap.

How can I undo my sharing on WhatsApp?

Once the sharing is done in WhatsApp, you cannot undo that. However, if you have any issues with sharing on Hungama Games, please reach out to us on support@hungamagames.com